Clover Technical Support Specialist

Job description

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title: Clover Technical Support Specialist About your role: As a Clover Technical Specialist, you will serve as a primary technical point of contact for merchants using Clover from Fiserv point-of-sale solutions. You will resolve complex support issues across devices, applications, peripherals, and connectivity while guiding merchants through setup, usage, and issue resolution. Your work helps improve merchant confidence, support efficient business operations, and deliver a consistent service experience. What you'll do: - Resolve merchant technical issues in a high-volume support environment by diagnosing hardware, software, web portal, peripheral, and network-related con...