IT Service Manager, Finance

Job description

At Fiskars Group we are unified and driven by our common purpose: pioneering design to make the everyday extraordinary. Join our team and seize the extraordinary opportunity to influence the everyday! Are you passionate about enabling commercial success through smart, business-driven IT solutions? We are looking for a forward-thinking IT Service Manager, Finance to lead and optimize IT services that empower our global Finance teams. In this role, you will collaborate closely with stakeholders to understand their goals and translate them into reliable, high-performing IT services that create real business value. You will ensure smooth day-to-day operations, manage service providers, and support key initiatives aimed at improving customer engagement and sales effectiveness. This hybrid role will be based at our HQ in Espoo, Finland. Key Responsibilities: Oversee and take full responsibility for Finance services within our Delivery & Finance domain and ensure high performance from offshore service provider. Manage the end-to-end service lifecycle, from design and implementation to support and continuous improvement. Develop and maintain strong relationships with vendors and service pr...