Community Case Manager
University of Massachusetts · US
OFFICIAL JOB TITLE: Community Case Manager DIVISION : Student Affairs DEPARTMENT : Counseling Center BARGAINING UNIT STATUS : ESU, 12 FLSA STATUS : Exempt RE...
Job description
OFFICIAL JOB TITLE: Community Case Manager DIVISION : Student Affairs: DEPARTMENT : Counseling Center: BARGAINING UNIT STATUS : ESU, 12: FLSA STATUS : Exempt: REPORTS TO: Director of Counseling Center SUPERVISES: None: SUMMARY PURPOSE OF POSITION: As a member of the Student Affairs team, this position collaborates closely with Counseling Services, Health Services, Housing & Residence Education, University Police, Athletics, the Dean On-Call team, the Associate Vice-Chancellor/ Dean of Campus life, Vice Chancellor for Student Affairs to provide real-time wellness checks, crisis intervention, and follow-up care for students living on and off-campus. This person is an integral part of the CARE Team and student connection to resources. Flexibility, teamwork, the ability to establish rapport during emotionally charged situations; and the ability to tolerate ambiguity are highly desired. This position will also be responsible for triaging students of concern and providing case management coordination as needed. In addition, the Community Case Manager participates in ongoing collaboration with other members of the Health and Wellness staff in providing psycho-educational programming and o...