Quality Assurance Analyst II

Job description

Overview: Monitors and/or completes audits of activities of a complex nature within an assigned area of the Bank to ensure adherence to internal policies, processes and external regulations. Communicates findings to appropriate parties to mitigate recurring issues of the same nature. Identify trends in discovered issues and recommend solutions to address. Primary Responsibilities: - Monitor and/or complete audits of activities of a complex nature within an assigned area of the Bank to ensure adherence to internal policies and processes and external regulations. - Identify issues of non-compliance and communicate to appropriate parties as well as the individual employee as warranted to prevent future recurrence. - Maintain records of discovered deficiencies. Complete regular reporting on these activities. Identify trends in the data and recommend changes in policies and processes to address these. - Maintain a current knowledge of the policies, processes and regulations affecting monitoring and/or auditing activities to ensure validity of analyses and findings. - Identify potential areas for process or procedural improvements. Make recommendations and assist in implementing those ap...