Capability Administrator - GPC Asia Pacific Rowville

Job description

Summary: The capability administrator manages training enrolments, Workday LMS, inbox, customer service, supports projects, and ensures smooth training delivery. About the role: The capability administrator is responsible for managing training enrolments and logistics, administering the Workday Learning Management System (LMS), maintaining our shared inbox, delivering excellent customer service to learners and stakeholders, and supporting special projects and learning content development. This role plays an important role in ensuring the smooth delivery of training programs and continuous improvement of learning processes. Responsibilities: Manage training enrolments, learner registrations, and act as the primary contact for timely learner support and enquiries. Deliver excellent customer service to internal and external stakeholders throughout the training process. Coordinate training logistics including venue bookings, equipment setup, catering, virtual session support, and preparation of training materials. Support travel and accommodation arrangements for Capability Partners and participants as needed. Administer Workday LMS by managing user accounts, updating content, and trac...