IT Support Trainee

Job description

Are you a brilliant mind with an interest in Information Technology? Would you like to challenge yourself in a dynamic international environment? Ecolab is looking for an IT Support Trainee who can efficiently support our IT team, contributing to the ongoing success of the company. This is a great chance to work with IT and Global support teams on IT projects to support our internal customers. The Role: Join our IT team in Ecolab as an IT Support Trainee based in our office in Sant Joan Despi (Barcelona) . Ecolab’s IT teams leverage advanced technologies and methodologies across multiple domains including customer collaboration, end user computing, enterprise resource planning, cyber security, and business analytics, partnering with our businesses to deliver results. Our interns develop essential business and IT skills by actively supporting projects and programs that enable breakthrough results for Ecolab’s businesses. What you will do: Under direct supervision you will be responsible for providing support to IT users. You will use basic analysis techniques to troubleshoot and resolve incidents as well as assisting in performing root cause analysis on problems. Using remote contro...