Service Product Lead (Workday) - South Bank, QLD
Flight Centre Travel Group · AU
About the Opportunity As the Service Product Lead for Workday in ETS, you will be responsible for overseeing the operational management, integration, and tec...
Job description
About the Opportunity As the Service Product Lead for Workday in ETS, you will be responsible for overseeing the operational management, integration, and technical optimisation of the Workday HRIS platform. This role focuses on ensuring that Workday is seamlessly integrated with other enterprise systems, delivers reliable platform performance, and meets the technical requirements of People Experience and business operations. The SPL will collaborate closely with HRIS and ETS teams to manage platform services, monitor system health, drive integrations and provide technical support to ensure a stable and efficient ecosystem. You will actively scan the external landscape to identify emerging technologies and assess their relevance and potential value to the business needs. The Service Product Lead ensures the seamless integration of all IT service components and systems, aligning with Flight Centre Travel Group’s strategic goals. You will translate high-level business objectives into actionable roadmaps, balancing long-term aspirations with short-term deliverables. You will lead through influence across cross-functional teams to deliver high-quality, user-centric services. What you wi...