Senior Manager, Sales Systems - Tools & Reporting

Job description

Job Description Summary: The Senior Manager, Sales Systems - Tools & Reporting is responsible for the day‑to‑day operational health, adoption, and effective use of the TPM system. This role leads system monitoring, issue resolution, deployment execution, user training, and first‑level operational support while partnering closely with Sales, Finance, IT, and Platform Services. The Senior Manager acts as a functional expert, ensuring data integrity, compliance, and consistent execution of pricing, rebate management, and business planning processes, while continuously identifying opportunities to improve system performance, reporting, and business outcomes. What you’ll do for us?: Accountable for the daily operational routines required to maintain TPM system health, including proactive monitoring of tool functionality, rapid identification of defects, and validation of data integrity; steers issues through correction, stabilization, and sustained resolution Owns intake and response for the system hotline email, ensuring timely triage, clear communication, and immediate action on urgent or business‑critical issues Provides day‑to‑day oversight of deployment teams and key business partn...