Customer Service Representative - Rare Spares Campbellfield - Full Time
Genuine Parts Company · AU
Customer Service Representative – Rare Spares Rare Spares is the leader in the Australian Classic Holden & Ford restoration market and prides itself on excep...
Job description
Customer Service Representative – Rare Spares Rare Spares is the leader in the Australian Classic Holden & Ford restoration market and prides itself on exceptional customer service and quality products. The purpose of this role is to contribute to the growth and profitability of Rare Spares Online by providing superior customer service and product knowledge to customers. About the role: - Provide excellent level of customer sales and service to all customers, - Build customer relationships that ensures we are their first source of supply. - Add Value to every customer experience. - Maximise the sales performance by providing best quality, up-to date information on products and services for both on-line and telephone customers. - Process orders daily and apply payments. - Provide excellent level of customer service to all customers and build customer relationships that ensures Online is their first source of supply. Role Requirements: Customer service - Answering customer email & online chats & phone calls - Over the phone product selling - Provide excellent level of customer service to all customers and build customer relationships that ensures Online is their first source of suppl...