Senior Staff / Staff Metrics Program Manager and AI Workflow Systems Manager

Job description

Senior Staff / Staff Metrics Program Manager and AI Workflow Systems Manager (San Ramon, CA or Reno, NV) Are you excited to design AI-powered systems that don’t just track work—but actively manage and optimize it? Do you enjoy translating complex operational challenges into structured workflows, intelligent automation, and measurable performance? Are you motivated by building scalable systems that bring clarity, prioritization, and accountability to fast-moving technical teams? If so, we invite you to be a part of our innovative team. In this role, you will serve as the product owner of Ridgeline’s internal AI-augmented delivery platform within our Security organization, architecting how work is structured, executed, and optimized. You’ll design and deploy AI-powered workflows, define schemas and governance frameworks, and ensure high-quality data capture for intelligent automation and insights. Partnering closely with technical teams, you’ll translate strategy into operational systems—leveraging cutting-edge AI tools such as large language models, prompt orchestration frameworks, and workflow automation platforms—to drive visibility, prioritization, and performance at scale. This...