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Sparring Process Knowledge Manager with German

Capgemini · Katowice, Silesia, PL

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by...

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your role: In this role, you will lead the end‑to‑end knowledge management process by capturing key insights, maintaining an accessible knowledge repository, and promoting best practices across the organization. You will collaborate with service providers and internal teams to ensure effective knowledge sharing, support employees through training on KM tools and methodologies, and continuously improve knowledge-related processes. Additionally, you will monitor performance through defined metrics and report progress to senior management, fostering a culture of learning and operational excellence. Your tasks: - Knowledge Capture: Identify and capture valuable knowledge from various sources, including documentation, subject matter experts, and service delivery experiences. - Knowledge Re...