Hardware Technician - Level 2 (IT Field Support Specialist)
Stratum Networks · Fort Meade, Maryland, US
Stratum Networks is a rapidly growing information assurance and cybersecurity solutions company that provides high-end network and security consulting to Dep...
Job description
Stratum Networks is a rapidly growing information assurance and cybersecurity solutions company that provides high-end network and security consulting to Department of Defense and Intelligence Community clients. We are looking for a talented and passionate Level 2 Hardware Technician who would support one of our clients located in the Annapolis Junction, MD area. CANDIDATES ARE REQUIRED TO HAVE AN ACTIVE TS/SCI WITH POLYGRAPH TO BE CONSIDERED FOR THE POSITION. Responsibilities Include: The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for hardware acquisitions. Develops hardware installation schedules. Prepares drawings documenting configuration changes at each site. Prepares site installation and test reports. Trains site personnel in proper use of hardware. Builds specialized interconnecting cables. Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment...