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Account Manager- Ramp

G2 Secure Staff · Windsor Locks, Connecticut, US

JOB SPECIFICATIONS: - Responsible for overall duties at operation such as hiring/terminations, counseling, administrative duties, client relations, FAA/TSA r...

Job description

JOB SPECIFICATIONS: Perform all duties of subordinate employees when necessary. REQUIREMENTS: - Responsible for overall duties at operation such as hiring/terminations, counseling, administrative duties, client relations, FAA/TSA relations, training, payroll processing, client invoicing, State licensing, scheduling, and employee relations. - Manage the day-to-day operations with primary responsibility over scheduling/staffing, managing daily budgeted hours, and limiting overtime of the operation. - Oversight of the stations Safety Management System (SMS) - Develop and communicate the station safety plan - Responsible for Service Level Agreements (SLA's) related to station operational performance - Train/retrain all personnel in airline/airport procedures, safety procedures, and company policies - Maintain familiarity and compliance with state regulations regarding hiring and termination of personnel. Responsible for the scheduling of all airport employees insuring adequate coverage. - Maintain good employee relations. Handle employee problems in an efficient and effective manner. - Client Relations -- Effectively communicate with senior airline management and project a positive ima...