Housekeeping Supervisor

Job description

Lead with Pride, Shine with Purpose – Become Our Next Housekeeping Supervisor at Courtyard/TownePlace Suites Suffolk Chesapeake! Are you a detail-driven leader who takes pride in creating spotless, welcoming spaces? Join our team as a Housekeeping Supervisor and play a vital role in delivering exceptional guest experiences. You'll guide a dedicated team, uphold the highest cleanliness standards, and help make every stay unforgettable. Overview: The Housekeeping Supervisor directly supervises and coordinates work activities of the Housekeeping staff in hotel. Key Duties & Responsibilities: - Resolve guest complaints, ensuring guest satisfaction. - Monitor and maintain cleanliness, sanitation and organization of assigned work areas. - Maintain complete knowledge at all times of: Verify room status on A.M. report; report discrepant rooms; prioritize and update status of check-out rooms. - Ensure that assigned staff have reported to work; document any late or absent employees. - Coordinate breaks for assigned staff. Prepare and distribute assignment sheets to assigned staff and review priorities. - Assign designated guest room keys and beepers to assigned staff. - Maintain accurate rec...