Patient Experience Representative

Job description

Job DetailsJob Location: Denver Corporate - DENVER, CO 80210Salary Range: $20.00 - $25.00 HourlyPOSITION SUMMARY EVP Eyecare is a privately held, portfolio company of The Cortec Group. Based in Denver, Colorado, EVP owns and operates a super-regional network of eyecare practices and surgical centers that conduct business under premier brands in Colorado, Texas, and Arizona. We believe that delivering on an outstanding patient experience starts with building an outstanding employee experience. Our mission is to improve people’s lives through better vision and outstanding patient experiences. The Patient Experience Representative is responsible for scheduling patients for all clinical appointments. They will need to maintain a working knowledge of all clinical appointment types, pricing, location, doctors, etc. A Patient Experience Representative will also provide detailed communication to patients regarding their upcoming appointments and assist in answering any patient questions. ESSENTIAL DUTIES AND RESPONSIBILITIES: Actively work digital leads through outbound call efforts. Process inbound faxes. Maintain a working knowledge of: Services offered Providers General location informa...