Patient Service Representative Float - Clinic

Job description

Department: 09120 AMG Kaukauna - General Administration Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Primarily Monday - Friday, between 8am - 5pm. On occasion may start as early as 7am or end as late as 8pm. Weekend hours approximately once or twice per year. Will float to De Pere, Willows, Kaukauna, Seymour clinics. *Float premium pay included! Pay Range: $19.80 - $29.70 Major Responsibilities: - Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. - Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. - Schedules patient appointments and coordinates cancellations, reschedules, and additions to schedules. Provides accurate, detailed information regarding test preparations, time patient to arrive, and any other directional information needed by patient. - Updates insurance, financial responsibility and other data when changes or additions occur, and communicates to patient as appropriate...