Service Writer

Job description

We are Wolverine Power Systems, a leader in industrial power solution sales, service, and rentals. Powering Michigan since 1997, we pride ourselves on an ongoing tradition of providing excellent products and outstanding service for our customers. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals. Our success is directly tied to our employees’ professional growth and personal well-being. Employees are encouraged to be innovative and are valued as an integral part of our team. We provide individuals the opportunity to work in a fast-paced agile work environment where their work makes a difference in people’s lives and their own. The Service Writer is responsible for working cross-functionally to develop customer proposals. This person owns the service repair proposal process from start to finish by guiding the customer through the repair process and offering the most effective solution to the problem. The inside sales representative should follow up on all active proposals promptly. Essential Duties and Responsibilities: - Ensure all service repair proposals meet the minimum expected margins. - Foster and maintain a professional...