Veterinary ER Liaison, AVES

Job description

Veterinary ER Liaison Join Our Growing Team at Austin Veterinary Emergency and Specialty Center! At Austin Veterinary Emergency & Specialty (AVES), we have recently expanded—adding new doctors, enhancing our services, and growing our departments—now operating in our brand-new, state-of-the-art 45,000 sq. ft. hospital. As part of this continued growth, we’re hiring for multiple technician roles across departments. We’re seeking highly skilled, self-motivated, and team-oriented professionals who are passionate about delivering exceptional care in advanced veterinary medicine. Overview: Our Liaisons serve as the vital communication link between our doctors and clients. They handle client phone calls, emails, and questions while helping support the flow of the doctor’s day and keeping their schedule on track. Liaisons also assist with patient treatment plans as needed and manage key administrative tasks such as data entry and medical record documentation. This role requires an exceptionally organized and dependable individual who thrives on managing multiple priorities with professionalism and positive energy. Strong client communication skills are essential, as AVES prides itself on p...