Clinical Business Operations Representative 3

Job description

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet . The University of Miami/UHealth Department of Psychiatry has an exciting opportunity for a full time Clinical Business Operations Representative 3 to work in Miami, FL. CORE JOB FUNCTIONS: - Assists the department in managing expectations surrounding pre- and post-patient care. - Obtains or reviews all patient demographic information, insurance information, and referral numbers. - Reviews clinical records for completeness including authorization, signatures, missing data, and other patient information. - Answers multiple telephones for the department: triages incoming calls, responds to questions, directs calls, and documents messages in the appropriate software. - Greets visitors and callers, handles their inquiries, and directs them to the appropriate employee according to their needs. - Works cooperatively with fellow employees to solve problems and enhance the smooth and efficient flow of the practice. - Provide...