Home Care Scheduler

Job description

WelbeHealth PACE helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It’s our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model. The Home Care Scheduler plays a critical role in Home Services, ensuring that the needs of our participants are met with the highest level of care. Reporting to the Home Care Supervisor, the Home Care Scheduler coordinates the scheduling and tracking of Home Health and Home Care Assistant assignments. The Home Services Scheduler will provide outstanding customer service to all stakeholders (including participants, families, vendors, and staff) and maintain records of all scheduled appointments. Essential Job Duties: - Coordinate the scheduling Home Care Assistant/Personal Care Assistant assignments as directed by the Home Health RNs and Home Care Supervisor, including schedule changes and communicating with all stakeholders (participants, family, home services staff, etc.) - Complete required authorizations in electronic medical records (EMR) system for approved personal care and home health services - Ensure all medical records for cli...