Repair Technician

Job description

Job Description: We are seeking highly motivated and experienced Repair Technicians at our Factory Service Centers to join our dynamic team! Under the direction of the Factory Service Center Branch Manager, the Repair Technicians will be responsible for diagnosing and performing quality repair and servicing the Milwaukee Tool product line in accordance with prescribed procedures to ensure proper functioning, safety and reliability, deliver a high level of customer support and satisfaction, and drive operational efficiency in the Factory Service Center. The ideal candidate will possess technical expertise and a customer-centric approach. Duties and Responsibilities: Culture Alignment: Demonstrate Milwaukee Culture expectations to maximize organizational capacity and contribute to a collaborative, high-performing team. Align with the Factory Service Center Branch Manager’s efforts to train, coach & mentor for continuous improvement in his/her performance. Drive cross-functional engagement with key business partners to achieve strategic objectives and exceed metrics. Operational Excellence: Perform disassembly of units, diagnosis of operating difficulty, location, and replacement of w...