Operations Innovations and Product Transformation Legal Counsel

Job description

hape the future of customer innovation from the inside. Join the Legal team supporting Consumer & Community Banking Operations Innovation and Product Transformation, advising teams building next-generation servicing and contact center capabilities. You’ll sit at the intersection of emerging technology, regulatory expectations, and strategic risk—delivering practical counsel at the speed of agile delivery. This is a high-visibility role where your guidance helps innovation scale responsibly. As an Attorney in Consumer & Community Banking (CCB) Operations Innovation & Product Transformation Legal Counsel in Consumer & Community Banking (CCB) Operations Innovation and Product Transformation, you will provide real-time, strategic legal support to two core areas: Servicing Operations and Voice Product & Contact Center Platform. You will advise product and operational leaders as they design and deploy technology-enabled capabilities (including AI and omnichannel solutions), while identifying and managing legal and regulatory risk. You will serve as a trusted advisor and work alongside a more senior attorney, helping to build durable legal guidance and frameworks that accelerate delivery...