Healthcare at Home Coordinator / AHN Home Infusion

Job description

Company: Allegheny Health Network Job Description: GENERAL OVERVIEW: Assists in the coordination of patient care services in the Allegheny Health Network Home Infusion pharmacy under the supervision of a licensed pharmacist consistent with the federal regulations. QUALIFICATIONS: Minimum - Provide customers/patients with courteous, friendly, and efficient service and information. - Apply overall knowledge of customer/patient needs regarding supplies. Assist patients/customers as required in obtaining appropriate equipment/supplies based on physician prescriptions and customer requirements. - Call patients/caregivers for post-admission follow up calls. Complete documentation in electronic health record in a timely accurate manner. - Notify appropriate clinician with patient/caregiver issues to maintain quality of infusion services. - Determine appropriate delivery method to guarantee uninterrupted patient care. - Work with medical records technician to obtain lab work in a timely manner for clinical review. - Under pharmacist’s supervision, create work orders and generate labels for coordination of care for both new and ongoing patients. Generate shipping documents with accurate del...