Service Delivery Manager

Job description

About Us: We are one of Australia’s leading privately owned housing maintenance companies, partnering with Public and Community Housing providers to manage over 40,000 dwellings nationwide. Each day, we coordinate more than 3,000 skilled subcontractors delivering over 1,000 maintenance works orders across the country. Our culture is built on our core values of Performance Driven, Accountable, Customer Focused, Teamwork and Safety First (PACTS). We are committed to creating inclusive, respectful, and high-performing environments for our people, clients, and communities. About the Role: We are seeking an experienced and commercially astute Service Delivery Manager to lead and grow our quoted/project works function while ensuring seamless integration with Business As Usual (BAU) maintenance operations. Reporting to the State Manager in our North Coogee office, this is a critical leadership role responsible for managing a team of Project Managers, driving subcontractor capability, and expanding project delivery across the business. You will oversee a high-volume portfolio of concurrent projects, ranging from circa $5,000 to $250,000, while ensuring delivery excellence, operational effi...