AI Business Analyst - Banking and Payments

Job description

AI Business Analyst – Banking & Payments Location: London (Hybrid) | Practice Area: Business Consulting | Type: Permanent Help banking and payments organisations turn AI opportunities into scalable business solutions. The Role: Join Capco’s Business Consulting practice as an AI Business Analyst specialising in Banking and Payments, helping clients bridge the gap between emerging AI capabilities and practical business outcomes. This role sits at the intersection of business analysis, AI enablement, and transformation delivery, with a focus on understanding banking and payments challenges, defining AI-driven requirements, and supporting the successful rollout of AI-enabled solutions within highly regulated environments. You will operate as a key link between business stakeholders, delivery teams, and AI specialists, helping clients structure use cases, analyse operational and customer journeys, define requirements, and support the delivery of AI and agentic workflow solutions across payments, retail banking, commercial banking, and transaction services. The role requires a strong blend of stakeholder engagement, problem solving, requirements analysis, and delivery support, alongside...