Registrar
Corewell Health · Troy, Michigan, US
Job Summary As an Acute Care Hospital Registrar 1 at Corewell Health, you'll be responsible for ensuring that registration and admission go smoothly for our...
Job description
Job Summary As an Acute Care Hospital Registrar 1 at Corewell Health, you'll be responsible for ensuring that registration and admission go smoothly for our patients. Under the direction of the Patient Access Registration Front Line Manager, you'll use your expertise to obtain accurate clinical and insurance data, collect co-pays and deductibles, and perform initial financial screening on all self-pay & out-of-network patients. Providing exceptional customer service is essential, and will help make a difference in the lives of our patients. Essential Functions: · Greet customers promptly with a warm and friendly reception. Direct patients to appropriate setting, explaining and apologizing for any delays. Maintain professionalism and diplomacy at all times, following specific standards as defined in the department professionalism policy. Register patients for each visit type and admit type and area of service via EPIC (Electronic Medical Record- EMR). Collects and documents all required demographic and financial information. Appropriately activates converts and discharges visits on EPIC. · Accurately and efficiently performs registration and financial functions to include: Thorough...