Customer Success Strategy & Operations Manager

Job description

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE: As the Customer Success Strategy & Operations Manager , you will bridge the gap between high-level vision and operational reality. You’ll lead high-stakes, cross-functional initiatives that scale the Everpure Platform and redefine how we deliver value to our global customers. By partnering directly with leadership, you will transform ambiguity into actionable frameworks, ensuring our most critical priorities achieve measurable business impact. WHAT YOU'LL DO: - Drive Strategic Execution: Partner with Customer Success leadership to translate annual priorities into executable roadmaps, ensuring organizational alignment and the delivery of key business outcomes. - Lead Complex Initiatives : Own and drive high-impact, cross-functional initiatives—from initial scoping to global adoption—focused...