Senior Technical Product Manager – Portal, CPQ and Customer Experience

Job description

Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises. Zayo is seeking a Senior Technical Product Manager to own and evolve our customer portal , a critical platform used by both external customers and internal teams to quote, order, support, and manage network services. This portal is not a simple customer UI—it is a shared internal and external system supporting multiple user personas, workflows, and operational needs. As the primary owner, you will be responsible for delivering software that works equally well for customers, sales, support, and operations—often with competing priorities. This role sits at the intersection of telecommunications produc ts, software systems, and product e...