Account Manager

Job description

Concord is a leading loan-servicing company with more than three decades of experience delivering high-quality solutions for originators, lenders, and capital providers across consumer and commercial markets. Our Mission: We exist to deliver exceptional servicing outcomes for our clients and borrowers by combining deep domain expertise, robust technology platforms, and a steadfast focus on compliance, risk management, and client service. With this expanded platform, we aim to be the go-to partner across the credit lifecycle for both consumer-finance and commercial/lease portfolios. About the Role: In this role, you will be responsible for managing and growing a portfolio of client accounts, ensuring client satisfaction, and driving business growth. Key Responsibilities: - Develop and maintain strong relationships with assigned client accounts - Act as the main point of contact for clients, addressing their needs and concerns - Gain a deep understanding of clients' business objectives and provide strategic guidance and support - Identify growth opportunities within client accounts and collaborate with internal teams to implement strategies - Monitor and analyze client performance me...