Customer Success Manager

Job description

We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease. We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Customer Success Manager and help us do what we do best: propelling business forward. This will be a hybrid role so splitting your time between your home office and our Raleigh NC office. Candidates must be local to that location already as we can not provide any relocation packages. We are looking for an exceptional person to join our Customer Success (CS) team to make an immediate impact for our customers at Progress. As a Customer Success Manager, you will work proactively with a growing number of Progress Software strategic Enterprise Customers and/or Partners and will serve as their primary point of contact to help them to see and create the value they are aspiring to achieve (and ideally, beyond), through successful onboarding and adoption of our products and future growth. This will lead to increa...