Patient Services Manager 2

Job description

Role Overview Sodexo is seeking a Patient Services Manager 2 for Tampa General Hospital located in Tampa, FL . The selected candidate will join our healthcare Food Service team at the Tampa General Hospital, an 1,200-bed specialty teaching hospital located in downtown Tampa, FL. Tampa General has been nationally ranked by US News and is the number 2 overall hospital in Florida. What You'll Do: - evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction; - oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery; - collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience; - perform tray assessments to ensure food quality and presentation and tray accuracy; - exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or - perform management functions that include direct supervision of hourly associates including employee development. What We Offer: Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are bas...