JobMesh

Customer Solutions Spclst

Blount Fine Foods · Fall River, Massachusetts, US

Bringing our love of food to families for five generations! Blount Fine Foods is a family-owned and operated manufacturer, marketer, and developer of premium...

Job description

Bringing our love of food to families for five generations! Blount Fine Foods is a family-owned and operated manufacturer, marketer, and developer of premium fresh prepared foods. We are an engaging team, bringing restaurant-quality products to America including single-serve grab-n-go fresh soups, mac & cheese, and entrées in grocery stores across the country, as well as for hot bars and restaurants. Help us create the finest food experiences including those with specialty certifications that include organic, gluten-free, and low sodium, among others. Join a proven team for growth, success, and a satisfying career! The salary range for this opportunity is $55,000-$60,000/year. Summary – The Customer Solutions Specialist will be responsible for providing exceptional service to customers by addressing inquiries, complaints, and making requests in a professional and friendly manner. The role involves providing accurate product information, including pricing, availability, and delivery details, while maintaining detailed records of all customer interactions. This position requires establishing strong relationships with customers, internal teams, and third-party logistics partners to en...