Table Games Floor Supervisor - MGM Grand Detroit

Job description

Detroit, Michigan The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As a Table Games Floor Supervisor, you’ll take the lead in creating an exhilarating gaming experience while directly supervising the operation and conduct of our vibrant table games and dedicated personnel. Your role will involve reconciling table accounts and ensuring operations run smoothly, all while delivering exceptional guest service that keeps players coming back for more. THE DAY-TO-DAY: Manage performance of dealers to ensure that each game is dealt to the customer with a high degree of proficiency and that superior customer service is provided to guests Monitor guest flow and notify management when adjustments to open table games are needed Observe, evaluate, and rate players objectively and accurately in accordance with departmental policy Maintain proper bankroll levels to ac...