Senior Project Manager – Retail Strategy & Experience (f/m/x) @ Carl Zeiss Extended Reality (XRX)

Job description

At ZEISS Extended Reality (XRX), a newly established global Strategic Business Unit in the scale-up phase, we are dedicated to innovation and excellence. Our goal is to deliver cutting-edge XR vision correction and optical systems to consumers around the world, ensuring we are the preferred partner in the XR market. We empower our customers and individuals with solutions that enhance productivity and change the way we work and live. The Project Manager – Retail Strategy & Experience thrives in a highly dynamic and complex environment and brings a structured but pragmatic, hands-on mentality to translating strategy into real outcomes. The role combines customer enablement (onboarding partnerships, launching solutions, enabling retail channels) with strategic roadmap execution (driving customer-focused, omnichannel and continuous-improvement initiatives across the retail ecosystem). Your role: Drive ZEISS Extended Reality’s retail strategy with key partners and markets by executing initiatives focused on online optical retail, omnichannel experience, insights, and continuous improvement. Map and optimize end-to-end customer journeys across online and in-store channels to enhance expe...