Sales Associate Temporary - Boutique Napoli

Job description

GENERAL ROLE: The Sales Associate is in charge of assisting clients through personalized and memorable customer Experience, with storytelling about the brand history and the product craftsmanship. He/She provides the most memorable customer experience to develop sales and build long lasting relationships with clients through heartfelt and bespoke attention, with highest integrity. MAIN RESPONSABILITIES: - Advise and support customers on all product categories to satisfy clients’ needs and ensure the most memorable omnichannel experience; - Be a storyteller, suggesting and surprising, delivering quality and consistency of service to develop client relationships and sales services; - Support customers providing all type of information, including aftersales product care suggestions; - Develop and maintain a customer portfolio through a proper client discovery and a bespoke experience in order to foster loyalty and establish long-term relationships; - Collect and update client data, in accordance with privacy policy and company procedures; - Play an active role in customers’ events and animations whenever needed; - Build a solid product knowledge, keeping updated with novelties, prices...