Inside Sales Representative

Job description

Company: Shepherd Controls About Us: For over 30 years, Shepherd Controls has been a leading company providing high-quality service, products, and solutions to our customers. Visit our Website: www.shepherdcontrols.com: Summary: As an Inside Sales Representative (ISR), you will be an important part of our sales and customer support team. Your role will include generating sales, building, and maintaining customer relationships. While providing service to customers and our Outside Sales team, and coordinating departments within Shepherd Controls and FCG sister brands. Responsibilities: - Generate sales by proactively contacting customers, upselling, following up on quotes and orders, responding to inquiries, and providing solutions - Build customer relationships by timely following up on inquiries, periodically contacting customers to provide services and support, and by asking how we can help all in a professional manner - Being a team player by supporting others when out, having collaborative discussions, and helping with technical support and ideas - To have or gain knowledge on all product lines and areas of support by participating in product training, portal training, research,...