Customer Operations Specialist with German

Job description

SIX drives the transformation of financial markets. What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us. Customer Operations Specialist with German Warsaw | up tp 40% working from home possible | Reference 7770  As a key contributor to our sales operations, you will manage a defined customer territory in close collaboration with a Sales Representative. You will also take ownership of all administrative and support activities related to sales and the implementation of financial information systems for our clients. What You Will Do: - Territory Management: Oversee a customer sales territory in partnership with Sales and Account Managers, focusing on financial services products in Swiss German and German customers - Client Service: Serve as a primary point of contact for customer inquiries related to products, functionalities, data, pricing, exchange permissions, and issue resolution - Contract Administration: Draft, process, and manage customer contracts within the financial cu...