Chef de Rang | Villa San Michele, a Belmond Hotel

Job description

Villa San Michele, a Belmond hotel nestled in the Fiesole hills, overlooking Florence, is seeking a Chef de Rang to join its team. In this role, you will be a key player in delivering extraordinary luxury dining experiences that reflects the unparalleled charm and sophistication of our luxury property. Primary Responsibilities Include: - Operational Excellence: Fulfil the operations of the Food & Beverage outlets according to the Company policies, high standards, and procedures; - Guest Experience: Monitor all aspects of the customers' experience, from the restaurant layout before they arrive to the service they receive. Act to ensure flawless service and anticipate guests' needs; - Guest Relations: Establish and maintain good relationships with all guests, handling requests and enquiries with professionalism and courtesy; - Team Coordination: Coordinate and monitor the Commis de Rang assigned to you, ensuring they deliver high standards of service. Requirements: - Effective Communication: Communicate clearly and appropriately (both verbally and non-verbally), positively impacting your role and the business. Use and interpret non-verbal behaviours to enhance understanding; - Emotio...