Resolution Specialist--Bilingual, Collections

Job description

We are hiring a Resolution Specialist--Bilingual, Collections! Reporting To: Manager, Collections Full-Time/Part- Time: Full-time Salary Range: $42,471 - $57,780 Posting Date: May 15, 2026 Closing Date: May 29, 2026 Hours of Work: 8:30 a.m. – 5:00 p.m. Grade: 6 Office Location: Toronto Great location! Steps away from the main public transit station What we offer: Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities! *Eligibility for benefits is dependent on the terms of employment The Opportunity: Reporting to the Manager, the Bilingual Resolution Specialist is responsible for ensuring all arrears are dealt with on a timely basis and in accordance with company policy. How you will contribute: - Investigation of delinquent accounts in assigned portfolio - Collection/administration of portfolio - Minimize exposure to monetary losses or damage to investors and corporate image - Assist clients in budgeting and planning to correct existing and avoid future delinquency - Assessment and collection of fees - Review bankruptcy and consumer proposals and filing proof of claim when required - Collection of common expenses,...