Front Office Assistant/Registration

Job description

Overview Manages the appointment and surgery schedule and ensures all required administrative duties are completed for patient care. Responsibilities: - Greet incoming patients and obtain necessary information for patients including demographics and verification of insurance information. - Answer incoming phone calls and assist callers or route to appropriate personnel. - Obtain required prior authorizations and referrals prior to visit/surgery date and ensure completeness. - Schedules clinic appointments and surgeries as needed and per physician direction to include obtaining the necessary insurance prior authorizations/ pre-certifications. - Retrieve and organize patient files, laboratory reports, radiology reports, and additional records or any other sources of patient information/documents, etc. - Scanning records and forms into the EMR as required - Contact patients for non-scheduled and missed appointments. - Communicate directly with the referring providers regarding necessary documentation. - Collect co-pays, deductibles, and patient balances at time of service as required. Prepare deposits from patient cash and check payments. - Assist the physicians and clinic staff with...