Host

Job description

Benefits: Position Overview Hosts are responsible for greeting guests, maintaining the wait list, and managing reservations. They will also assist other aspects of FOH during service when necessary. All hosts will exemplify our core values, connecting with guests in a professional manner to ensure excellence in service. Hosts will report directly to Lead Servers and the FOH Department Head and when necessary, other Department Heads and the General Manager and are expected to work in tandem with other Hosts and FOH staff. Core Duties & Responsibilities: ● Know and execute the service expectations outlined in the service manual ● Maintain a comprehensive knowledge of Tock and any other booking system used ● Know the table numbers and position numbers in all sections of the restaurant ● Maintain a comprehensive knowledge of our reservation policies and procedures, and the hours for all spaces in the building ● Cultivate a fluency in verbiage for the waitlist, our reservation policies and procedures, as well as voicemails ● Build a thorough knowledge of the food and beverage items and their preparation available in all active spaces in the building ● Treat all areas of the restaurant w...