Housekeeping Lead
Concord Hospitality · Calgary, Alberta, CA
OUR STORY At the Dorian, Autograph Collection and Courtyard by Marriott Calgary Downtown our associates ensure that every guest experience is a masterpiece,...
Job description
OUR STORY: At the Dorian, Autograph Collection and Courtyard by Marriott Calgary Downtown our associates ensure that every guest experience is a masterpiece, blending impeccable service with whimsical intrigue. Our associates are focused on providing our guests with the best stay possible, to help them pursue their passions through travel. Together we have two unique experiences, with one address, and one team of hospitality professionals dedicated to being the best in everything we do. OUR ROLE: We are in search of a friendly and experienced Housekeeping Lead , responsible for the cleanliness, arrangement and supply of all guest rooms in an assigned section. Key accountabilities include: - Provide the highest quality of service to guests and associates at all times. - Ensure guest satisfaction through room cleanliness and attention to guest needs. - Clean assigned rooms per day following the Housekeeping Guidelines within an eight-hour workday while maintaining established standards. - Self-inspect rooms after cleaning. - Communicate room status to hotel leaders through the day. - Check fixtures, television, radio, and heating/cooling equipment for proper operation. - Inspect room...