Quality Technician (ATM Warehouse) Houston, Tx

Job description

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list. Quality Technician (Manufacturing & Customer Experience) Location: Houston, TX: Schedule: Monday–Friday | 8:00 AM – 5:00 PM Overview: This role sits at the intersection of manufacturing quality, customer experience, and data-driven decision-making . You’ll own the end-to-end quality feedback loop —from identifying ATM out-of-box failures to driving corrective actions that improve product performance before it reaches the customer. Your work directly impacts customer satisfaction, field performance, and operational excellence . What You’ll Do: 1. Own Quality Performance & Customer Impact 2. Drive Data-Backed Quality Improvements 3. Strengthen Process & Build Quality 4. Partner Cross-Functionally 5. Lead Continuous Improvement Initiatives - Manage and resolve Out-of-Box Failures (OBF) and customer-reported issu...