Director of Content and User Experience Strategy

Job description

Director of Content and User Experience Strategy - ( 2600009O ) Job Summary Towson University (TU) has earned distinction as both a top-100 public university and one of the nation's great colleges to work for. Located north of Baltimore, TU currently enrolls over 19,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University fosters a climate that is grounded in respect to cultivating the intellectual and personal growth of the entire university community. The Director of Content and UX Strategy provides both strategic leadership and hands-on oversight of Towson University's web content and user experience operations. Reporting to the Assistant Vice President for Digital Strategy, the Director supervises a team of content strategists and a UX specialist to lead the integration of content strategy and UX practice across the TU website. The role drives the quality, clarity, and usability of the university's digital presence — with a specific focus on high-value pages, primary audiences, and key user journeys. Responsibilities and Duties: Lead content and UX strategy for the university website: Provide strategic direction and h...