Call Center Agent

Job description

Company Description At Horizon Point, we don’t just create marketing—we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help your business grow, engage your audience, and achieve success that lasts. Job Description: Introduction: Join a communication-driven team where customer interaction and service excellence are key. This role is ideal for individuals looking to build professional experience in customer support. Responsibilities: - Handle inbound and outbound calls professionally. - Assist customers with inquiries and service requests. - Follow company procedures and communication guidelines. - Document customer interactions accurately. - Meet performance and service expectations. Qualifications: - Strong verbal communication and active listening skills. - Comfortable working in a high-volume call environment. - Reliable, punctual, and detail-oriented. - Goal-oriented with a positive attitude. - Basic computer skills (data entry, CRM systems). - Entry-level candidates welcome; training provided. Additional Information: - Competitive salary - Clear growth opportunities within a structured development prog...