JobMesh

Data Implementation Specialist

Manulife · Boston, Massachusetts, US

JOB DESCRIPTION This role represents an opportunity to be at the forefront of transformation, innovation and service excellence for our U. S. Retirement busi...

Job description

JOB DESCRIPTION: This role represents an opportunity to be at the forefront of transformation, innovation and service excellence for our U.S. Retirement business. You will help to shape a new retirement recordkeeping and trust operations ecosystem including the complimentary tenets of people, process, technology, and data. You will be instrumental in evolving a new culture focused on efficiently servicing, transforming, and growing our U.S. Retirement business while maintaining our reputation for service excellence Position Responsibilities: - Manage relationship with the prior record keeper as it pertains to data transfer and the integrity of submitted files during implementation. - Understand and identify missing information and how the required data is key to plan setup and effective product delivery - Negotiate and influence providers to send required data to support administrative, compliance, and customer experience record-keeping needs. - Manage internal relationships during conversion - Participate in conversion project team meetings. - Complete tasks essential to the implementation setup process and effectively elevating issues and problems to the Plan Implementation Manag...