Sales Process and Operations Lead

Job description

Who We Are Lennox (NYSE: LII) , driven by 130 years of HVAC and refrigeration success, provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us. What Drives Success: Lead and operationalize the system that governs pipeline management, forecasting, and sales process, while driving CRM strategy, evaluation, and implementation across sales and service. Single accountable owner for Sales Process & Operations. Player-coach delivering outcomes while coordinating cross-functional resources. Responsibility: Sales Process & Pipeline Management - Define and operationalize end-to-end sales process (lead → opportunity → close) - Establish pipeline management standards and inspection cadence - Drive account planning and coverage frameworks Forecasting: - Own forecasting methodology and cadence...