Front Office Agent - Guest Experience Expert

Job description

EXACTLY LIKE NOTHING ELSE: JOIN THE VISION AT THE HOTEL PRINCIPESSA FORTE DEI MARMI Forte dei Marmi | A New Chapter in Hospitality At the Autograph Collection, we believe in the power of the individual story. Hotel Principessa Forte dei Marmi is our newest narrative—a bold architectural statement in Forte dei Marmi that blurs the lines between a luxury retreat and a high-energy, 24/7 sophisticated social club. Inspired by the eclectic elegance of the 20th century and infused with colonial accents from distant shores, Hotel Principessa Forte dei Marmi is a cosmopolitan place designed for the modern wanderer. We are not just building a hotel; we are curating a vibrant atmosphere where relaxed hospitality meets an exciting, round-the-clock pulse. POSITION SUMMARY: Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing re...