Strategic Account Executive
ProCare Rx · Southfield, Michigan, US
PRINCIPLE RESPONSIBILITIES include but are not limited to: - Responsible for all aspects of the account relationship including retention, client satisfaction...
Job description
PRINCIPLE RESPONSIBILITIES include but are not limited to: - Responsible for all aspects of the account relationship including retention, client satisfaction, strategic business planning, client performance reviews, evaluations, report delivery and interpretation. - Initiate and participate in pharmacy benefits strategy development with client (broker/TPA), to position ProCare within the clients’ healthcare strategy with the focus on retention and adding value-added services. - Coordinate deliverables for current clients in an RFP situation and manage the discovery and solution development process. - Understand key players, competitors, trends, and customer needs as well as ProCare’s potential and share within the targeted industry and account base. - Ability to understand current healthcare trends and issues and effectively communicate how they may impact client strategies. - Interface and facilitate communications with appropriate leaders within EHIM to help problem solve or support new service offerings. - Understand and consistently utilize ProCare best practices for client implementations and on-going service. - Establish a link between ProCare’s capabilities and the customer’...