Inside Sales Representative

Job description

Description Job Title: Inside Sales Representative: Department: Inside Sales: Reports to: Branch Manager: FLSA Status: Non-exempt: The inside sales representative will work cooperatively with outside sales, counter sales and other members of the team to grow existing customers, create new customers and meet or exceed monthly sales quotas at the appropriate gross margin while providing great customer service. Responsibilities: - Sells based on Tidewater Fleet Supply/TNT Parts value proposition by identifying key growth opportunities product and services offerings. - Generate new and repeat sales by educating customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction. - Accurately process customer transactions such as providing pricing or quotes, taking orders or managing returns. - Proactively recommend items needed by the customer to increase customer satisfaction and improve transaction profitability. - Service existing accounts and communicate with clients on a regular basis. Discuss use and features of various parts. - Coordinate parts and with the appropriate personnel. Advise counter person on delivery ins...